FAQs

PRODUCTS

LIPS - THE SILK KISS COLLECTION

What is the Silk Kiss Collection?

The Silk Kiss Collection is Strokes’ line of premium, weightless, buildable lip oils that leave a long-lasting crystalline finish and a mentholated feel.

It is a beauty and skincare essential wrapped in one, thanks to Revidrate, its key ingredient that recreates the skin’s own natural moisture for all-day inside and out lip hydration.

This one, you can leave on overnight, and awake with hydrated, silk-smooth lips!

 

How exactly do the lip oils work? What does it do?

Once the oil component is absorbed by the lips, the tint of the lip oil color will remain and so will the glimmer of the gloss!

You can use it in two ways:

  1. Use it on its own either for beauty or treatment! Either way, you’ll get that pop of crystalline color and that skincare treat.
  2. Use it as a lip gloss topper to complete your #LipItUpAnyDay look! It’s the perfect partner for the Velvet Click Sticks, as it further preserves lip hydration.

 

How many shades do the Silk Kiss Collection come in?

The lip oils come in five glossy shades made for inclusive suitability and any day wear: Marionette Pink, Misty Amethyst, Passionate Peach, Tempting Red, Very Berry.

 

What is the texture of the Silk Kiss lip oils?

Glossy and hydrating! It applies smoothly and effortlessly, and it gives off that glaze effect without sacrificing the long-term quality of the lips.

 

What are the ingredients of the Silk Kiss lip oils?

Aside from Revidrate, it is infused with Vitamin E to condition the skin for long-term smoothness.

We’ve married beautification with treatment like never before with this collection!

 

Where were the Silk Kiss lip oils made?

The lip oils were designed in California and made in Taiwan of responsibly sourced global ingredients!

 

Are the Silk Kiss lip oils cruelty free?

The answer to this is always “yes”!

 

How much do the Silk Kiss lip oils weigh?

You’ll get 2.8 ml and 0.09 fluid ounces of silky lip beauty, Beautiful!

 

How much do each Silk Kiss lip oil cost?

The real price of quality beauty is not and should not be high! We will always live by this narrative that all beauty lovers deserve, and that’s why your newest premium lip oil must-haves will retail for only P348.00 each!

 

LIPS - THE VELVET CLICK STICK COLLECTION

What is The Velvet Click Stick Collection?

The Velvet Click Stick Collection is Strokes’ line of premium velvet matte click lipsticks that will give a flawless, rich, and pigmented pop of color for all-day wear. It is lightweight, long-wearing, and highly blendable & buildable, and features a unique click stick feature!

 

What is the click feature for?

The click lipsticks have a creamy and buttery texture that allows for a moisturizing feel despite its matte finish, and thus needs to be protected by a full body cover packaging. The click stick feature ensures that you get just the right amount of product that you need, thereby ensuring that there is little to no product waste!

 

Are the products retractable?

The click stick feature is non-retractable, but it’s not something you need to worry about, Beautiful! Trust us -- you’d know when to stop clicking! But still, here’s a reminder to click moderately, then go crazy with strokes of velvet!

 

Are the click lipsticks multi-use?

The short answer is yes, Beautiful! Though it works best on the lips, you can, indeed, use it as a blush or as an eye shadow thanks to its highly blendable and buildable formula!

 

How many shades do the click lipsticks come in?

The click lipsticks come in nine universal shades for inclusive suitability and any day wear: Cameo, Teresa, Flamingo, Contessa, Copperhead, Viper, Lady Luck, Spice, and Founder and CEO Momoi Supe’s personal favorite: Vittoria!

 

What is the texture of the click lipsticks?

Creamy, buttery, velvety! It applies smoothly, and while it is definitely long-wearing and lightweight, its velvety texture and moisturizing feel can’t promise a transfer-proof feature. But! Its highly blendable and buildable formula is perfect for achieving the trendy blurry lips effect!

 

What are the ingredients of the Velvet Click Stick Collection?

We remain clean, conscious, and mostly EWG compliant, Beautiful! Here are the main ingredients of the Velvet Click Stick Collection:

  • Sunflower seed oil - A skin-conditioning and miscellaneous sunscreen agent that helps the skin regenerate and retain moisture.
  • Squalane (plant-based) - An incredible antioxidant, this plant-based squalane hydrates the skin and boosts collagen production to help keep the lips plump and smooth.
  • Vitamin E - This essential antioxidant aids in moisturizing the skin.

Count on us to stay true to our practice of tying up beautification with treatment, Beautiful!

 

Where were the click lipsticks made?

The click lipsticks were designed in California and made in PRC of responsibly sourced global ingredients, same with the Brow Artist Collection!

 

Are the click lipsticks cruelty free?

No product released by Strokes will ever be tested on animals, Beautiful! We love our furry friends as much as we love beauty, and we will never sacrifice their welfare to achieve the quality that we want for our products.

 

How much do the click lipsticks weigh?

You’ll get 2 grams and 0.07 ounces of velvet that promises everyday confidence with every stroke!

 

How much do each click lipstick cost?

The real price of quality beauty is not and should not be high! We will always live by this narrative that all beauty lovers deserve, and that’s why your newest premium lip beauty must-haves will retail for only P398.00 each!


And the Premium Velvet Click Stick Bundle that comes with a FREE Lip It Up Anywhere Pouch (black or white) only costs P3,148.00!

 

 

BROWS

What is The Brow Artist Collection?

The Brow Artist Collection is your premium brow kit that promises everyday confidence in the new era of beauty. It is our line of brow beauty products that will bring Strokes' brow artistry and precision in the palm of your hand!

The collection consists of five (5) products that will help achieve #BrowtifulAnyDay looks for any occasion:

  • Microblade Pen Perfector
  • Brow Painter
  • Brow Fixer
  • Brow Colorist
  • Brow Sculptor Duo

Make sure to check out our product catalogue to see which brow product you should buy today!

Spoiler alert: you may want to have all of them. Don’t say we didn’t warn ya!

 

What is the Microblade Pen Perfector?

The Microblade Pen Perfector is the face of The Brow Artist Collection. It is a detailing pen that fills in and defines natural-looking brows, with an ultra fine brush tip that creates the thinnest hair-like strokes for microblade-worthy effects without the blade.

It makes perfection a norm rather than a standard!

All of our brow products are must-haves to achieve the many #BrowtifulAnyDay looks you can pull off, and the Microblade Pen Perfector is the product that will be your best friend and your go-to for any look and for any occasion.

It is bleed-proof, long-wearing, and your new favorite.

 

How much do the brow products cost?

One of Strokes Beauty Lab’s greatest accomplishments was creating high-quality products that meet and exceed standards for international prominence marketed at the best, refreshingly inexpensive price.

The Brow Artist Collection products range from Php 358.00 to Php 498.00. You can also purchase the products in bundles with prices ranging from Php 1,076.00 to Php 2,380.00

The Perfect Duo Bundles range from Php 818.00 to Php 958.00.

We meant it when we said “the best price”. No need to wait for pay day when it’s not much to pay for!

Check out our product page to see the price for each product!

 

What are the color variations of the brow products?

Strokes Beauty Lab embraces beauty diversity and universality, so it created products that came in a variety of shades you can choose from!

See the list of The Brow Artist Collection color variations below:

  • Microblade Pen Perfector: Graphite, Bronzite
  • Brow Painter: Ash Brown
  • Brow Colorist: Coal Black, Neutral Brown, Lucid White
  • Brow Sculptor Duo: Ash Grey, Soft Brown, Deep Brown, Warm Brown
  • Brow Fixer: Clear

You may refer to the shade guides on our product page to find your perfect match!

 

Are the brow products cruelty free?

Strokes Beauty Lab has not tested and will never test on animals! 

Our Creator and Founder Momoi Supe not only embarked on a mission to create beauty products of makeup expert calibre; he also held on to what the brand has stood for even before crossing the cosmetics threshold: upholding artistic integrity.

 

Are the brow products hypoallergenic?

Absolutely! All of our products are hypoallergenic and infused with vitamin C, hydrolyzed rice proteins, and hyaluronic compounds to volumize brows. The collection’s proprietary modern formula provides perfect strokes all day against water, sweat, and humidity using modern and advanced water-resistant technology!

 

What are the ingredients of the brow products?

All of our products are clean, conscious, and mostly EWG compliant! The main ingredients used are the following:

  • Vitamin CThis potent anti-oxidant hydrates the skin and helps it absorb iron, a mineral necessary for hair growth.
  • Hydrolyzed Rice ProteinsThese rich proteins from rice bran help increase hair volume and moisturize the skin.
  • Hyaluronic CompoundsThe many benefits of hyaluronic include hydrating the skin, strengthening and stimulating hair growth, making it easier to comb or brush the hair which in turn decreases breakage.
  • Vitamin EThis essential anti-oxidant promotes healthy hair growth and aids in moisturizing the skin.
  • Squalane (plant-based)An incredible anti-oxidant, plant-based squalane boosts collagen production, protects hair growth from further damage, and hydrates the skin.
  • Inca InchiSome of the most notable benefits of inca inchi includes stronger and softer hair, increased hair volume, as well as smoother skin.

 

How do we use the brow products?

Our products may be advanced, but they’re not at all complicated to use! Our Founder and CEO Momoi Supe created multiple brow look tutorials using products from The Brow Artist Collection, and we have all of them stored in our Youtube Channel, Facebook and Instagram accounts just waiting for you to enjoy!

Sit back, relax, and go get that #BrowtifulAnyDay look we just know you’d slay. Don’t forget to let us know which brow product and brow look is your favorite!

  

Where were the brow products made?

Designed in California and made in PRC of responsibly sourced global ingredients, our cruelty free products boast of its top-level and premium quality!

 

 

SERVICE

Where can I buy the products?

Aside from the Strokes Beauty Lab website itself, you may purchase our products on Shopee and Lazada!

Our products are also available in all five (5) Strokes Eye Beauty Studio Branches! We have no pop-up stores for now as well since your safety during these trying times is our number one priority.

 

How do I order?

We worked on making sure that your customer journey is quick, easy, and seamless. In just a few clicks, makeup artistry will be in the palm of your hand!

Just go to the webpage, browse through our product catalogue, select the products of your choice, add it to your cart, and voila! All you have to do is choose your payment method and wait for your orders to arrive at your doorstep!

 

What are my payment options?

We wanted to make your purchasing experience as hassle-free as possible, so we came up with multiple payment options for you to choose from! 

Here are the following modes of payment:

  • PayPal
  • Dragonpay
  • PayMaya

 

How do I know if my payment went through?

Our payment processing providers will send you a confirmation email or text message upon completing your purchase!

 

Do I have to send proof of payment? If so, where?

You don’t have to! Confirmation of your purchase will be sent to you via email and/or text message by our payment processing partner. 

 

Is it safe to use my credit card?

Our payment processing provider(s) handle payment and financial information in a manner compliant with applicable laws, regulations and security standards, to ensure the safety of your private information.

 

What are my delivery options?

We currently offer standard delivery options that our system will automatically choose for you based on your location! 

 

How can I track my orders?

You will be given a tracking number after you confirm your order. Use this number when following up on your order, but rest assured that we will do our best to get your orders to you as soon as possible!

 

How much is your shipping fee?

The shipping fees are set at a fixed price based on your location:

  • Within Metro Manila: P150.00
  • Other areas in Luzon, Visayas, and Mindanao: P250.00

For inquiries about international shipping fees, send us a message at wecare@strokes.ph and someone from our team will contact you!

 

Do you ship internationally?

Strokes Beauty Lab is a global brand, and is happy and proud to reach beauty enthusiasts all over the world via strokes.global! For details about international shipping, send us a message at wecare@strokes.ph and someone from our team will get back to you as soon as possible! 

 

How long will it take for my order to arrive?

    You won’t have to wait for long thanks to our variety of shipping logistics partners that will help get our products to you as soon as possible! Deliveries within Luzon will arrive in 5-7 days, while customers from Visayas and Mindanao can expect their orders to arrive within 15 days after placing their order/s.

      If you’re from anywhere else in the world, send us a message at wecare@strokes.ph to let us know where you are, and we’ll tell you when we can get our products delivered to you!

       

      I received the wrong item.

        We try our best to make sure our customers have the best shopping experience, but we’re prepared for when things don’t go as planned. 

          Please reach out to wecare@strokes.ph regarding your concern, attach your order number, and someone from our team will get back to you in no time! You can also read our Return Policy here.

           

          I received a damaged item.

            Our products were carefully made to their top-beautifying potential, and we take great pride and joy in the quality that our products have to offer. But just in case a once-in-a-blue-moon situation like this happens, we’re as prepared as can be!

              Read our Return Policy here.

               

              Do you have existing Promos/Discounts that I can avail of?

              We’ve got the Bundles and Duos up for grabs! Check out our product page for more information.

               

              Can I purchase your products as a gift?

              You absolutely can! We love surprises and we love being a part of them! Just make sure to fill out the delivery address with wherever you want us to deliver your order!

               

              Do you have any pop-up stores at the moment

              As much as we would love to see and meet you guys in person, your safety is our topmost priority at the moment. Due to the COVID-19 situation, we can’t have a pop-up store just yet, but that’s not to say that it’s not in the pipeline!

              You will definitely have a place to go to to see and try our products in person for when things normalize. Our products are also available in all five (5) Strokes Eye Beauty Studio Branches! We have no pop-up stores for now as well since your safety during these trying times is our number one priority, so in the meantime, here are the multiple purchasing avenues you can choose from: